Airport & everyday trips
Share pickup and destination addresses, date, time, passenger count and luggage. Add flight details for airport journeys.
Tell us about your trip ↗
Send an enquiry
How can we help?
Tell us what you are planning. Fields marked * are required.
A little preparation helps
The right details.
A clearer travel plan.
Accessible journeys
Tell us about your wheelchair, companions, luggage and pickup access so we can review a suitable vehicle arrangement.
Explore accessible travel ↗13 Taxi Assist
For WorkSafe, TAC or NDIS enquiries, call or email with your trip details and coordinator information. We will discuss what is needed.
13 Taxi Assist ↗Melbourne & surrounding suburbs
Where does your journey take you?
Share your pickup and destination, whether you are travelling into the city, heading to the airport or arranging a trip across Melbourne. We will confirm availability for your route.
City journeys
Airport transfers
Suburban travel
Return trips
Useful to know
Before you get in touch.
Can I enquire for someone else?
Yes. Include the passenger’s name and your relationship to the booking, and let us know who we should contact about the journey.
Can I request a particular vehicle?
Share your sedan, SUV or Maxi Taxi preference along with passenger and luggage details. The vehicle arrangement is confirmed based on availability and suitability.
How do I change an existing booking?
Contact us with your booking reference and the change you need. For a time-sensitive change, use the phone contact option.
Can I ask about a regular journey?
Send the route, days, pickup times and how often you need to travel. We can discuss the arrangement before confirming bookings.
Your next journey starts with a conversation